These conditions apply to all services such as Accommodation, conference and banqueting facilities for the organization of events and all other related services and supplies. They apply in the same way for the assignment of other rooms, showcases and surfaces. The following terms and conditions apply exclusively. Terms and conditions of clients (uniform name for the organizer / orderer / guest, etc.) will not be part of the contract even if not expressly objected to.
1. Contractual relationship
The reservation of rooms and areas as well as the agreement of other deliveries and services become binding with the confirmation by BO HOTEL HAMBURG for both sides or if this is no longer possible due to time constraints by the provision. The reservation of rooms and areas justifies a tenancy. Sub-letting or re-letting and use of hotel rooms for purposes other than temporary accommodation requires the prior written consent of BO HOTEL HAMBURG. If the reservation is made by a third party, this, regardless of an effective authorization by the guest, becomes a contracting party and is jointly and severally liable for all liabilities arising from this contract in addition to the guest.
2. Arrival and departure
The guest is not entitled to the provision of certain rooms. The room to be assigned to the guest is determined on the day of arrival by BO HOTEL HAMBURG. Booked rooms are available to the guest from 14:00 on the day of arrival. The guest is not entitled to earlier provision. Unless expressly agreed in writing or by written form, BO HOTEL HAMBURG has the right to rent booked rooms after 6 pm.
For rooms not used by the guest, the BO HOTEL HAMBURG has to take into account the income from other rental of the room as well as the saved expenses.
On the agreed departure day, the rooms must be vacated by BO HOTEL HAMBURG at 11:00 am at the latest. Thereafter, BO HOTEL HAMBURG may charge 30% of the room rate for the additional use of the room until 15.00 hours beyond the damage incurred to it, until 17.00 hours 70% of the room rate. The guest has the right to prove to the BO HOTEL HAMBURG that no or a very small amount of damage has been incurred. A later departure is only possible after arrangement with the BO HOTEL HAMBURG.
The prices are determined by the price list valid at the time of rendering of the service, as long as statutory VAT is applicable, this is included in the price. An increase in VAT after conclusion of the contract is at the expense of the guest. If a fixed price has been agreed and there are more than 6 months between the conclusion of the contract and the provision of services, BO HOTEL HAMBURG reserves the right to make a reasonable price change.
4. Terms of payment
All invoices of BO HOTEL HAMBURG under a contract are payable within 7 days from date of invoice without deductions. In any case, the BO HOTEL HAMBURG can demand from the guest an advance payment of a reasonable amount. If the aforementioned payment periods are exceeded, the guest will be in default without the need for a reminder. From the moment of default, BO HOTEL HAMBURG is entitled to charge interest at the rate of 3% above the respective key interest rate of the European Central Bank. The assertion of a higher damage caused by default remains unaffected. For reminders, which take place after default, a reminder fee of 15,00 Euro can be demanded in each individual case.
5. Withdrawal and cancellation
In the case of force majeure or other BO HOTEL HAMBURG, BO HOTEL HAMBURG reserves the right to withdraw from the contract without the guest being entitled to compensation.
If the guest does not use the ordered room without informing in time, he remains obliged to pay according to the conditions listed in 5a) - 5c). The reason for the prevention is irrelevant. The following cancellation conditions apply:
5a) All resignations and cancellations must be in writing.
5b) For individual reservations, cancellation is possible free of charge until the 15th day before arrival. Between the 15th and 8th day before arrival we will charge you 70% of the room price. From 7 days before the arrival date we charge 80% of the room price or package arrangements.
5c) Resignations of groups (from 10 persons) are canceled until 90 days before the booked. Arrival day accepted free of charge.
5d) The resignation of groups will be charged from the 89th day before arrival with 70% of the room rate. If you cancel between the 28th and 8th day before the day of arrival, we will charge you 80% of the room price. From the 7th day before arrival we charge 90% of the room and as far as offered meal price without any deductions.
5e) For rooms not used by the customer BO HOTELHAMBURG to offset the income from other rental of the rooms and the saved expenses. The conclusion of a cancellation insurance is recommended.
5f) For a HotDeal booking, the entire room price is due immediately and a free cancellation is not possible. In any case, 90% of the room rate will be charged.
The organizer may have no for the execution of his event no Objects are only permitted with the written consent of BO HOTEL HAMBURG. If third-party rights (copyrights, etc.) are affected during events, the organizer is obliged to pay corresponding fees (GEMA, etc.) directly before the event takes place. If claims for damages against the BO HOTEL HAMBURG are nevertheless asserted, the organizer will release BO HOTEL HAMBURG to the claim holders.
The BO HOTEL HAMBURG strives to punctually carry out wake-up calls, the timely and correct transmission of messages and goods of all kinds. Lost property will be forwarded only on request, risk and cost of the guest. After one year of discovery, the items become the property of the finder. From the above mentioned points there is no liability of the BO HOTEL HAMBURG.
If the guest is provided with a parking space in the hotel garage or at another location, also for a fee, no custody agreement is concluded.
There is no obligation to monitor BO HOTEL HAMBURG. BO HOTEL HAMBURG is only liable for damage to the vehicle in accordance with the insurance conditions available at the reception. The damage must be reported immediately, at the latest when leaving the hotel property opposite the hotel.
The guest uses recreational facilities of the hotel at his own risk.
The BO HOTEL HAMBURG is not liable for items brought in by the guest.
8. Smoking in the room
The BO HOTEL HAMBURG is a non-smoking hotel. Smoking is permitted only after consultation with the reception in the designated areas and will be charged in case of breach with a cleaning fee of € 100.00 (depending on pollution).
Should one provision of the Terms and Conditions be ineffective, this shall not affect the validity of the other provisions. The invalid provision shall be replaced by another as closely approximated as possible. Deviating agreements and subsidiary agreements must be made in writing. Verbal collateral agreement does not exist. Place of fulfillment and jurisdiction is, as far as permissible, AG Hamburg. It is only the law of the Federal Republic of Germany.